Privacy Policy
Last updated: June 30, 2026
This Privacy Policy explains how Smart DNS Proxy (“we”, “us”, or “our”) collects, uses, and safeguards your information when you use our Smart DNS service and the included Getflix VPN (together, the “Services”). We are committed to a privacy-first approach and to being transparent about the limited data we handle.
1. Information We Collect
We aim to collect as little personal information as possible. Depending on how you use the Services, we may collect:
- Account information such as your name, email address, and billing details needed to create and manage your subscription.
- Technical information such as the IP address used to authorize your Smart DNS access and basic device/connection details required to deliver the Services.
- Support information you provide when you contact us for help.
2. VPN No-Logs Policy
We operate the Getflix VPN under a strict no-logs policy. We do not monitor, record, or store the contents of your traffic, your browsing history, the websites you visit, or the applications you use while connected to the VPN.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Services;
- Authorize your access and configure Smart DNS for your network;
- Process payments and manage your subscription;
- Respond to your support requests; and
- Send important service-related communications.
4. Cookies
Our website uses essential cookies to operate the site and remember your preferences, and analytics cookies to understand how the site is used so we can improve it. You can control cookies through your browser settings. Disabling some cookies may affect how the site functions.
5. How We Share Information
We do not sell your personal information. We share information only with trusted service providers (such as payment processors and infrastructure providers) who help us operate the Services, and only to the extent necessary. We may also disclose information where required by applicable law.
6. Data Security
We use industry-standard safeguards, including encryption in transit, to protect your information. No method of transmission or storage is completely secure, but we work to protect your data and to limit access to it.
7. Your Rights (GDPR & Similar Laws)
Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal data, and to request a copy of it. To exercise any of these rights, contact us using the details below and we will respond in accordance with applicable law.
8. Data Retention
We retain account and billing information for as long as your account is active and as needed to comply with our legal obligations. When information is no longer required, we delete or anonymize it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be communicated where appropriate.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at [email protected].